As part of NetSimplicity’s overall commitment to being customer-centric, we offer technical support to all of our customers. From our extensive Online Help system to comprehensive knowledge base articles to knowledgeable and friendly support staff, customers can get the help they need to maximize the benefits from NetSimplicity products.
Customers can log in to the Support Center to access our extensive Online Help system, FAQs and Knowledge Base with Support articles.
» Log In to the Support Center
If you do not have a login ID and password, please contact Support at 866-481-3444 or support@netsimplicity.com
Contact Technical Support
Hours: Monday - Friday, 9 a.m. - 7 p.m. (Central)
Phone: 866-481-3444 (toll-free US/Canada) or 571-730-5309
Fax: 604-448-1975
Email: support@netsimplicity.com
To learn more about our Technical Support policies, please see Support Guidelines.
There are numerous steps you can take to speed up your Support request, please see our Tips for Effective Support to learn more.
Current product releases
Meeting Room Manager: 7.7
Visual Asset Manager: 5.7.2
For information on obtaining these releases, please email support@netsimplicity.com.